Every customer remembered, the right ones asked back.

Last visit over a year ago.No job in 18 months.Asked about buying, then went quiet.No visit in a year.Enquired over a year ago.Enquired over a year ago.Quoted over a year ago, didn’t bind.No work with you this year.No visit in three months.No purchase in a year.No visit in six months.No PO in a year.Due for their next visit.Furnace serviced last fall.Bought with you, this month years ago.Last oil change six months ago.Past family-law clients, matter closed.Review due this month.Renewing next month.Year-end in the next two months.Birthday this month.Due to run out about now.Last treatment three months ago.Ordered this part each spring.Left a good review.Left a good review.Closed with you, left a good review.Left a good review.Matter closed, left a good review.Clients who left a good review.Clients who left a good review.Left a good review.Booked a party of 8 or more.Left a good review.Left a good review.Buy brackets, not enclosures.Booked this time last year.Customers with central air.Owners who asked about selling.Bought tires from you.Wills signed over five years ago.Clients who contributed last year.Auto clients without home cover.Personal returns filed last spring.Came on a weeknight before.Bought gifts last December.Booked three or more visits.Accounts that left a good review. Consent is checked first; anyone without it is left off. “Hi Sam, it’s been a while. We have openings next week if you need us. Shall I hold one?”“Hi Sam, it’s been a while since we were out. Anything need looking at before winter?”“Hi Sam, are you still looking? A few new listings came up near you. Want to see them?”“Hi Sam, it’s been a year since we saw your car. Want a check-up? Thursday at 08:00 is open.”“Hi Sam, you contacted us last year. If you still need help, we can book a consultation.”“Hi Sam, you asked us about planning last year. If it’s still on your list, Dana has time this week.”“Hi Sam, we quoted your home insurance last year. Want a fresh quote before your renewal?”“Hi Sam, it’s been a while. If you need help with this year’s books, Dana has time next week.”“Hi Sam, we haven’t seen you in a while. Want a table this week?”“Hi Sam, it’s been a while. New stock is in. Want us to set anything aside?”“Hi Sam, we haven’t seen you in a while. Dana has Saturday at 10:00. Shall I book it?”“Hi Sam, it’s been a year since your last order. Anything coming up we can quote?”“Hi Sam, you’re due for your next visit. Thursday at 10:00 is open. Shall I book it?”“Hi Sam, your furnace is due its yearly service. Thursday at 10:00 is open. Shall I book it?”“Hi Sam, five years in the house this month. Want to know what it’s worth now?”“Hi Sam, your car is due an oil change. Thursday at 08:00 is open. Shall I book it?”“Hi Sam, if it’s time to update your will, Dana can book a short meeting with a lawyer.”“Hi Sam, your yearly review is due. Thursday at 10:00 is open. Shall I book it?”“Hi Sam, your policy renews next month. Dana can go over it with you. Shall I book a call?”“Hi Sam, your year-end is coming up. Shall I book a time to start on it?”“Hi Sam, happy birthday month from all of us. Want a table to celebrate?”“Hi Sam, you’re probably close to running out. Want us to hold a refill for you?”“Hi Sam, it’s three months since your last treatment. Dana has Saturday at 10:00. Shall I book it?”“Hi Sam, you usually reorder the brackets about now. Want a quote at last year’s quantity?”“Hi Sam, thanks again for the kind review. If anyone you know needs us, we’d be glad to help.”“Hi Sam, thanks for the kind review. If a neighbour needs us, we’d be glad to help.”“Hi Sam, thanks for the kind review. If anyone you know is moving, Dana would be glad to help.”“Hi Sam, thanks for the kind review. If a friend needs a good shop, we’d be glad to help.”“Hi Sam, thank you for your review. If someone you know needs a lawyer, we’re here.”“Hi Sam, thank you for your review. If someone you know is looking for an advisor, we’d be glad to talk.”“Hi Sam, thanks for the kind review. If someone you know needs cover, we’d be glad to help.”“Hi Sam, thanks for the kind review. If another owner needs an accountant, we’d be glad to help.”“Hi Sam, thanks for having your party with us. We cater too, for offices and family events. Want the menu?”“Hi Sam, thanks for the kind review. If a friend is looking, we’d be glad to help.”“Hi Sam, thanks for the kind review. If a friend would like to come in, we’d be glad to see them.”“Hi Sam, we now make enclosures as well as brackets. Want the spec sheet?”“Hi Sam, spring is filling up. Want us to hold a time for you?”“Hi Sam, AC tune-ups are booking up before the heat. Want one held for you?”“Hi Sam, spring is the busiest time to list. Want a valuation before it starts?”“Hi Sam, winter tire changeovers are booking up. Want a slot held for you?”“Hi Sam, it’s been a few years since your will was signed. Dana can book a short review.”“Hi Sam, the RRSP deadline is coming up. Dana has time for a short call this week.”“Hi Sam, we can quote your home as well as your car. Want Dana to put one together?”“Hi Sam, tax season is close. Want us to take care of your return again this year?”“Hi Sam, Tuesday nights are quieter here. Want a table this week?”“Hi Sam, holiday stock is in. Want us to set gifts aside for pickup?”“Hi Sam, you’ve been in a few times now. A package would cover your next visits. Want the details?”“Hi Sam, thanks for the kind words. If another buyer needs a supplier, we’d be glad to quote.” Luxie answers the replies and books the yeses. Anything about price or advice goes to your people. The yeses are in your calendar. Most people didn’t reply, and they’re left alone until your next campaign.